1. If it is quality problem or seller ships wrong type or color,we will pay the return shipping fee.
2. After received the returned goods,we will arrange the replacement or the refund.
3. If item is damaged by buyer,we will not accept any changing or refunding,hope you can understand.
4. For custom orders (including custom color orders),we could not supply the refund,pls understand ! So if possible,just choose our stock items !
5.International packages that are refused by the buyer, or are declared undeliverable will incur a return shipping fee and a re-import fee that will be deducted from your final refund, along with the original cost of shipping.
6.International customers are responsible for their own duties and/or VAT assessed by their local Customs Office. We recommend using a free Duty Calculator to estimate the total amounts payable upon delivery.
7.For the pearl jewellery sold in our store is valuable articles,if you dont like it,pls do keep the lable in its original, for we dont sell "secondhand" jewellery,pls understand!