Shipping Policy

 

Fast AND FREE SHIPPING ON ALL ORDERS

Order Processing Time
It may take 2- 5 business days to process your stock order. We ship Monday through Friday, excluding weekends and holidays. Please allow up to 2-5 business days for orders to process ,You will receive a tracking number once your order ships. Express shipping options and any other third-party fees are non-refundable. 

Shipping Time

For orders less than USD300,we supply free standard shipping, which will take 11-15 business days for worldwide shipping.

For orders up to USD300,we supply free standard shipping,which will will take 2-7 business days for worldwide shipping.

 

 

Custom Clearance 
The buyer are responsible for any insurance ,problems and damage which caused by shipping service such accidents, delays or other issues. Besides the buyer should to be responsible for any tax and/or duty charged by their country. And the goods will be Marked as "silk" or "Synthetic hair" for your easy customs clearance and less charge. (if you want to declare the goods as other item name, or specify an value for custom, please inform us when making the order) 

Return and Warranty 
1. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase 
2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping. 
3. All return items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on. 
4. For any items,please send by EMS or your local post when send back.

 

Please Note: 

International packages that are refused by the buyer, or are declared undeliverable will incur a return shipping fee and a re-import fee that will be deducted from your final refund, along with the original cost of shipping.

International customers are responsible for their own duties and/or VAT assessed by their local Customs Office. We recommend using a free Duty Calculator to estimate the total amounts payable upon delivery.